L2 citizenAID RQF

Service Description

The Qualsafe Level 2 Award in citizenAID (RQF) is a regulated qualification designed to teach members of the public life-saving skills for use in the event of a deliberate multiple casualty incident. Based on the citizenAID Pocket Guide and Phone App, this 3 hour qualification covers the ‘Run, Hide, Tell’ advice and also extends this to add ‘Treat’. This qualification teaches learners how to react safely, pass on effective messages to the emergency services, prioritise the injured and give life-saving first aid in extreme situations. Intended Audience The Qualsafe Level 2 Award in citizenAID (RQF) qualification has been developed for all members of the public who wish to learn valuable life-saving skills and techniques for use in the event of a shooting, stabbing, bombing or other deliberate incident. This qualification is particularly useful for those who work in high risk environments where the risk of a deliberate multiple casualty attack should be considered, including: airports, train and bus stations, schools/colleges, shopping centres, and large public events. Overview The course covers a variety of topics, including: prioritising multiple casualties, dealing with an unresponsive casualty who is breathing, and controlling severe external bleeding. For a more detailed overview of the topics covered, please download the Qualification Specification. Learners who undertake the Qualsafe Level 2 Award in citizenAID (RQF) must have access to either the citizenAID Phone App or Pocket Guide. The citizenAID Pocket Guide will be supplied to each learner on the day of training. The citizenAID Phone App can be downloaded here https://www.citizenaid.org/ourapp. Assessment Methods 7 ​x Assessments, including a mixture of knowledge and practical based activities/assessments. Certification Successful learners will receive a Qualsafe Level 2 Award in citizenAID (RQF) e-Certificate personalised with their Centre’s details. Due to Government guidance, course is subject to a pre course site risk assessment, you will be sent a risk assessment form to be completed prior to acceptance by PFS. Entry requirements: Learners must be at least 14 years old on the first day of the training. There are no other formal entry requirements. Due to the practical nature of this course, Learners should wear appropriate clothing and footwear, e.g. trousers and flat footwear.

Cancellation Policy

It is the duty of the employer to ensure that all students meet the course pre-requisites. General Course Pre-Requisites: Students must have the ability to cope with the course theory and practical activities and possess a basic level of literacy in the English language. Specific course pre-requisites are included with each course overview. If the Customer notifies PFS in writing of an intention to cancel any course booking more than 2 weeks prior to the commencement date a full refund of any course fees paid shall be given (with no cancellation penalty due), within 1-2 weeks of the commencement date 55% of the course fees shall remain payable and less than 1 week prior to the commencement date no refund shall be given. PFS will issue a cancellation number upon notice of cancellation. This number should be quoted on all further correspondence. (No Credits will be raised without a cancellation number). No refund shall be given and the full course fee shall remain payable should a student fail any course provided by PFS and PFS make no guarantee as to a student successfully passing any course. No refund shall be given if a student does not attend and the full course fee shall remain payable. PFS reserves the right to refuse entry to any learner failing to produce photo i.d. or failing to complete pre course activities. Requests for copies of certificates must be made in writing and are subject to an administration charge of £10.00 each. Students attending a two-day FAW requalify course must hold a current First Aid at Work Certificate and be able to produce this on request, or produce at course commencement. PFS shall not be liable for mistreatment of any person or property arising out of the Customer's failure to follow the guidelines set out by PFS in its courses. PFS reserves the right to cancel and/or amend course dates, times, contents and venues. Every effort will be made to give the Customer as much notice as possible and offer a reasonable alternative. If these are not satisfactory, PFS shall refund in full the price of the course. No further compensation will be given. Any written notice given under these terms and conditions shall be served either by registered post or by Email/facsimile to the relevant party's registered/principal office or last known address. By completing the booking process you are agreeing to these T&Cs No other person or body who is not a party to the Contract has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of the Contract. These terms and conditions shall be governed and construed in accordance with English law and the parties submit to the exclusive jurisdiction of the English Courts. Any issues or complaints should be sent in writing direct to: Managing Director, Plan For Safety Consultancy Ltd, 20a Dryden Road, Enfield, EN1 2PP

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